HIDDEN PINES 2020 COVID19 PROTOCOL
Things will look different at Hidden Pines this year. Yes, we will have a new facility but due to Covid19 there will be other things that will look and feel differently at the farm. In order to keep our customers and staff safe, new procedures are necessary. Most importantly…WE WILL BE OPEN and able to provide you with a special experience for your family!
How will things be different? Number one, our staff will be wearing face coverings for YOUR safety. We will expect all customers to also wear a mask or other face covering when they enter our building or are unable to maintain an acceptable social distance elsewhere on our property. We are adding an outside cashier window that will permit you to pay for your tree without entering the building. If you choose to enter the gift shop, we expect you to wear a face covering.
Unfortunately, we will not be offering hot cocoa or cookies this year. The required safety procedures for serving refreshments are too much for us to undertake with our limited staff. Please feel free to bring snacks and a beverage along with you when you visit.
We will offer hand sanitizer at several locations and sanitize our payment and all other equipment frequently. Our portable restroom facility will also be cleaned and sanitized several times per day.
We will add an additional weekend of tree tagging to help spread out our early crowds. Our first day of tree tagging will be on Saturday, November 7 and will continue on weekends through Sunday, November 22 if there are still trees available.
For those who are uncomfortable in large crowds we will be open by appointment only on a few weekdays when we are normally closed. We will have one day of tagging on Monday, November 9 and two days for tree cutting on Tuesday, December 1 and Monday, December 7. You may also use these appointment times to visit the gift shop or order grave decorations as well. Sign-ups for these appointments will be by an online system. A link will be posted on our website as well as our Facebook and Instagram platforms.
We ask that you be patient with us as we navigate through uncharted territory. We are looking forward to seeing all our regular customers even though we may not recognize you under your masks!
How will things be different? Number one, our staff will be wearing face coverings for YOUR safety. We will expect all customers to also wear a mask or other face covering when they enter our building or are unable to maintain an acceptable social distance elsewhere on our property. We are adding an outside cashier window that will permit you to pay for your tree without entering the building. If you choose to enter the gift shop, we expect you to wear a face covering.
Unfortunately, we will not be offering hot cocoa or cookies this year. The required safety procedures for serving refreshments are too much for us to undertake with our limited staff. Please feel free to bring snacks and a beverage along with you when you visit.
We will offer hand sanitizer at several locations and sanitize our payment and all other equipment frequently. Our portable restroom facility will also be cleaned and sanitized several times per day.
We will add an additional weekend of tree tagging to help spread out our early crowds. Our first day of tree tagging will be on Saturday, November 7 and will continue on weekends through Sunday, November 22 if there are still trees available.
For those who are uncomfortable in large crowds we will be open by appointment only on a few weekdays when we are normally closed. We will have one day of tagging on Monday, November 9 and two days for tree cutting on Tuesday, December 1 and Monday, December 7. You may also use these appointment times to visit the gift shop or order grave decorations as well. Sign-ups for these appointments will be by an online system. A link will be posted on our website as well as our Facebook and Instagram platforms.
We ask that you be patient with us as we navigate through uncharted territory. We are looking forward to seeing all our regular customers even though we may not recognize you under your masks!
